Understand which customer relationships need attention, identify the right stakeholders and prioritize interactions across your accounts.
TAKTYS helps commercial teams understand relationship coverage, identify the right stakeholders, and prioritize interactions that improve customer engagement.
Which customer relationships depend on one person?
Optimize sales force allocation and customer engagement
Improve CRM data accuracy
Unlock your network with clients
01 / Use case
Which customer relationships depend on one person?
Illustrative view
01 Key Account Management
Business questions
How do we establish and maintain the right level of relationships with key stakeholders in client organization?
How to orchestrate interactions with key client employees?
How Taktys helps
Model and benchmark provider-client social network
Detect changes in interaction patterns
Recommend interactions and suggest next best actions
02 Lead Origination and Progression
Business questions
Who can help connect with client organization?
Who should be involved to move the deal forward?
What is the next best action?
How Taktys helps
Infer B2B customer engagement journey
Identify patterns for successful customer engagement journey
Recommend next best actions for lead progression and predict success
03 Sales Force Design and Deployment
Business questions
Which clients should we target and prioritize?
How to perform seller allocation to clients?
How Taktys helps
Evaluate return on investment of interactions
Determine and benchmark correlation between InTouch metrics and sales performance
Value
Optimize interactions to develop and maintain right relationships.
Outcome
Recommendations to optimize collaboration flows.
Uniqueness
Focus on both employees and organization relationships.
Data, scope and interpretation
Discuss the relevant collaboration and CRM data, the selected organizational scope and the interpretation of outputs with our team. A demonstration is an opportunity to review the fit with your context.