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Relationship and collaboration analytics

Sales and business development

Understand which customer relationships need attention, identify the right stakeholders and prioritize interactions across your accounts.

TAKTYS helps commercial teams understand relationship coverage, identify the right stakeholders, and prioritize interactions that improve customer engagement.

Which customer relationships depend on one person?

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  • Optimize sales force allocation and customer engagement
  • Improve CRM data accuracy
  • Unlock your network with clients
01 / Use case

Which customer relationships depend on one person?

Illustrative view

01 Key Account Management

Business questions

  • How do we establish and maintain the right level of relationships with key stakeholders in client organization?
  • How to orchestrate interactions with key client employees?

How Taktys helps

  • Model and benchmark provider-client social network
  • Detect changes in interaction patterns
  • Recommend interactions and suggest next best actions

02 Lead Origination and Progression

Business questions

  • Who can help connect with client organization?
  • Who should be involved to move the deal forward?
  • What is the next best action?

How Taktys helps

  • Infer B2B customer engagement journey
  • Identify patterns for successful customer engagement journey
  • Recommend next best actions for lead progression and predict success

03 Sales Force Design and Deployment

Business questions

  • Which clients should we target and prioritize?
  • How to perform seller allocation to clients?

How Taktys helps

  • Evaluate return on investment of interactions
  • Determine and benchmark correlation between InTouch metrics and sales performance

Value

Optimize interactions to develop and maintain right relationships.

Outcome

Recommendations to optimize collaboration flows.

Uniqueness

Focus on both employees and organization relationships.

Data, scope and interpretation

Discuss the relevant collaboration and CRM data, the selected organizational scope and the interpretation of outputs with our team. A demonstration is an opportunity to review the fit with your context.

Product data and privacy

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